Teamviewer vs Zoho

Now it is easier to access your work computer or all of your files from any internet-connected device, all thanks to Remote Desktop Software. Colleagues can collaborate on projects with ease, tech support can use it to directly fix computer issues, and you can access all of your work documents from any location.

Consider giving remote desktop software a try. Selecting the best remote desktop software can be difficult with so many options. Zoho and TeamViewer are two well-liked options.

Let’s see how they stack up!

How Does Remote Desktop Software Work?

Using your laptop as a client, Remote Desktop allows you to access a remote computer (host) as if you were sitting in front of it. Printing, programs, and files can all be managed remotely. PCs can serve as hosts, but in businesses, servers or virtual machines are more common.

In essence, a remote desktop divides the work into two parts: the work is done by the remote machine, and your laptop only displays it.

What is Teamviewer?

TeamViewer is a popular remote desktop application that has been around for more than 20 years. If TeamViewer is installed on a computer, you can access it fully.

You can download it for free for personal use. Before making a purchase, businesses can test it out with a free trial. The majority of devices, including Windows, Mac, Android, and iPhone/iPad, can use TeamViewer.

Statistics

In the remote support market, TeamViewer holds a 55.51% market share. In the category of remote support, TeamViewer faces competition from 44 different tools.

Features of Teamviewer

  • Remote access: With TeamViewer, you can use an internet connection from any location in the world to establish a connection with a remote computer.
  • File transfer: Moving files between your local computer and the remote computer is a simple process.
  • Chat and video conferencing: With TeamViewer, you can use the remote computer to assist someone and have a chat or video conference with them.
  • Screen recording: To save your screen session for later use, you can record it.
  • Wake-on-LAN: TeamViewer can be used to awaken a remote computer that is asleep.

Customer Review

It resolves issues promptly and helps smooth the flow of communication. It helps with on easy-to-use interface with powerful remote features. It’s fast and easy to navigate through the interface with quick support to the desktop, which is amazing! It’s more flexible and adaptable to many devices. Scheduling of meeting via video is reliable and efficient. Maybe providing more privacy information would be great. – Maybe forcing the two-factor mode.

  • James N.

Pricing Options

TeamViewer has different options with paid plans starting at CAD$29 per month. There is also a free trial to see if it works for you. Here is a quick breakdown:

  • Free: Allows you to access one computer at a time, ideal for personal use.
  • Single User: Perfect for people who only need remote access, it starts at CAD 29 per month.
  • Team Plans: These plans provide features like multiple user licenses for businesses.

For a single user, they cost CAD$60.90, while for thirty, they cost CAD 249.90.

What is Zoho?

Zoho Assist allows businesses to provide remote support via the cloud. It provides on-demand access via web sessions rather than software downloads.

This enables one to safely control a variety of devices even when nobody is around. Despite being more recent than some of its rivals, Zoho has grown in popularity thanks to its affordable prices and user-friendly design.

Although the initial meaning of Zoho was “Small Office/Home Office,” Zoho serves companies of all kinds.

Statistics

The cloud software startup Zoho reached a noteworthy milestone in 2022 when it attained 80 million active users. Approximately 21.7 million of these 80 million users — or 27.10% of the total — are based in the United States. With about 11.4 million users or 14.30% of the total, India comes in second.

Features of Zoho

Although Zoho has many features, these five are the most important ones for all of their products:

  • Sales & Marketing Automation: Zoho automates tasks for sales and marketing teams. This may include automating lead scoring, nurturing leads, and sending targeted emails.
  • Team Collaboration: It fosters teamwork. Many Zoho applications enable real-time cooperation on projects, file sharing, and platform-wide communication.
  • Customization: Zoho provides a high level of customization for its applications.
  • Analytics: Zoho offers powerful analytics tools to help businesses track key metrics and gain insight into sales & marketing.
  • Mobile Accessibility: Zoho provides mobile apps for the majority of its products, allowing users to access and work from anywhere.

Customer Review

I love Zoho Creator and the team. It has helped my business run smoothly for many years. It calendars all the work I and my team need to do, keeps a record, and also tracks the time we spend on each client and what tasks time was spend on. The Zoho team is very helpful.

  • Paddy Purcell

Pricing Options

Zoho provides several options to fit your budget:

  • Free Plan: Ideal for testing out the software or for very small teams (up to three users).
  • Paid plans: These plans begin at $14 per user per month (billed annually) and increase in feature set as you progress through the tiers.
  • Lite Plan: A low-cost option ($12 per user per month) that provides access to some core CRM features.

Comparison of Teamviewer & Zoho

This comparison will break down the key features, ratings, usability, and pricing structure to help you decide which one best suits your requirements.

Overall Reputation

  • TeamViewer: Rated well with 4.4 stars.
  • Zoho: Edges out TeamViewer with a slightly higher rating of 4.6 stars.

Cost

  • TeamViewer: Free plan (limited to personal use only), Paid plans with variety.
  • Zoho: Free plan (limited functionality), Paid plans with various features, and pay-as-you-go options.

Ease of Use

  • TeamViewer: Easy-to-use interface.
  • Zoho: Generally considered easier to set up and use than TeamViewer.

Ideal User

  • TeamViewer: Ideal for larger companies that need a wider range of features and can justify the cost.
  • Zoho: A good choice for small businesses or those on a budget who prioritize affordability and core functionalities.

Free Version Capabilities

  • TeamViewer: Personal use only.
  • Zoho: Limited functionality, but allows basic use for businesses.

Customer Support

  • TeamViewer: Rated well for customer support.
  • Zoho: Rated well for customer support.

Value for Money

  • TeamViewer: Can be expensive compared to other options.
  • Zoho: Generally considered the more affordable option.

Reliability

  • TeamViewer: User-friendly interface and fast connection speeds, but may be unreliable with bad internet.
  • Zoho: Good reliability, but latency can impact performance.

Teamviewer or Zoho? The Final Choice

Zoho Assist and TeamViewer are both useful tools, but they serve different purposes. The best option will be determined by the particular needs and preferences of individuals.

If you are looking for a simple and easy-to-use remote desktop software program, Zoho Assist is an excellent choice. However, if you require a more feature-rich application, TeamViewer may be a better option.

What you can also consider: a software that works like teamviewer – but hidden in the background for remote computer monitoring purposes:

Sources

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